Hi, we are getting intermittent errors with our clients connecting to an AOS server.
They connect through a terminal service app and after around 48 hours we receive calls that they can no longer connect, either receiving a black screen/the AX client dropping out or an error on screen:
Logon error: connection with the application object server could not be established.
I can RDP into the AOS server and open the client on that machine ok. Connecting to a terminal server and opening the client drops out the same as the Terminal clients.
The terminal server shows the following event id error:
The description for Event ID 180 from source Microsoft Dynamics AX cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Microsoft Dynamics AX Business Connector Session 3.
RPC exception 1726 occurred in session 3 process is Ax32.exe thread is 12392(User: $2EE5, ClientType: GUI)
| Microsoft Dynamics AX Business Connector Session 3. |
| RPC exception 1726 occurred in session 3 process is Ax32.exe thread is 12392(User: $2EE5, ClientType: GUI) |
The AOS service is showing no event errors. I have ensured the clinet/server versions are the same Ax 2012 CU 6 and checked over networking etc.
Has anyone experienced this before? We are looking at having to roll back to a non production system and contacting Microsoft directly but it would be fantastic if anyone has a fix we can try.
Thank you.