Hello
We are trying to complete a transfer order that does not allow us to receive a line that was originally split. This is the scenario:
1) Origin warehouse splits a transfer order line in two parts. Both parts have different batch numbers. The line is sent.
2) Transit warehouse receives the transfer order line. HERE'S THE PROBLEM: In this warehouse we receive both parts of the split line with the same batch number (we think this happens because of configuration restrictions, but we're not sure). Item transactions show a Purchased and Sold status, for both parts of the transfer order line, on the Receipt and Issue fields respectively, for both origin and transit warehouses.
3) Destination warehouse is trying to receive both parts of the split transfer order line, each with different batch number. One part of the line has been received, and the item transactions show a Purchased status. Nevertheless, since the transit warehouse did not receive two different batch numbers, it is not possible to complete the transfer order line. The item transactions, for the part of the line that is not yet received, shows a receipt status of "Registered"
How can we solve this problem? Thanks in advance.