Hi everyone,
We encountered a weird problem while printing sales packing slip.
At the telesales, a user asked the printing of a packing slip for customer A
1) packing slip for customer A was not printed
2) packing slip for customer B was printed instead
At the same exact time, at the market:
a user asked the printing of a packing slip for customer B, but instead an empty packing slip is printed.
This dysfunction already met several times. The problem occur only with packing slips.
it is almost impossible to reproduce the problem deliberately, which does not help to fix the problem.
is what someone has already encountered the problem?
Any idea to how fix the problem is welcome.
best regards,
Karl Alexandersson