I downloaded the office gift app and claimed my subscription with the code I received through email. This took me to the download section where I clicked on install and it said my device was not compatible bearing in mind its a Microsoft Lumia 640 with windows 8. I then tried the windows phone download and it took me to a site that shows you how to use office, I then went back and tried to sign into the office app an it said (something went wrong) or something like that. I tried to do the process again and it said I have not downloaded to any device leaving me with three free installs. I'm used to setting up phones emails and accounts ect. but this has me baffled. If anyone can help it would be very much appreciated. Thanks
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