Greetings!
I have a question regarding collection letters. Specifically about wanting to exclude one (or several) transactions/invoices when creating the collection letters.
While I was testing some other things I ran into the collection and interest tab in the customer transactions form. This form has a check box for interest calculation and one for collection letter. Could anyone explain what enabling/disabling the collection letter check box entails?
For instance: can I disable the check box, create collection letters (excluding the transactions with the check box disabled) and enable the check box afterwards so I can still create the collection letter for the disabled transactions? Or is there a different field/check box I should be looking at if I want to exclude certain transactions when creating collection letters?
Thank you for your time.