We are using Dynamics AX 2012 R3, CU8, I noticed when MCRCustTable gets populated is not consistent and I don't know how. I originally thought once I enable call center module and create a call center with a published catalog attach to it, then next time a customer order item from that catalog, that customer will be automatically added to the MCRCustTable and after I tested it, seems not the case.
Then I am confused, I can not find anywhere online, how does this table gets populated?
Any idea appreciated!