Hi
We have an issue with a direct delivery invoice in that it is for the wrong supplier
The direct delivery has been processed all the way to the invoicing
As far as I can see we cannot use a returns order and re-order it as the warehouse has no stock to return
The only way we could get stock into the warehouse is by refunding the customer but I've been told that this is not really an option
Has anyone come across this issue or has any ideas of how we can sort this issue
Thanks in advance