Hi,
We have an issue where the AR people are updating the Sales trade agreements leaving the TO dates blank (no end date) but new prices to items with the FROM date (start date) as the current date; however, when the sales orders are going in, it is still choosing the older price essentially ignoring the FROM date field. One option was to set the TO dates to close them but we were told initially we did not have to do that; the system would choose the new date based on the FROM date. Now we have 1000s of items with hundreds of trade agreements.
Has anyone experienced this?
TIA