Has anyone tried using Payment fees in AX2012?
I setup a payment fee connected to method of payment EFT in Accounts Receivable, I have 2 scenarios with possible issues or I am missing a setup.
1. If I enter a customer payment journal, the automatic payment fee of $12 that was setup for payment method EFT, will only auto-calculate if I go into Functions - Settlement. If I do not go into settlement, the fee does not calculate and my journal is posted incorrectly. Note: when I go into settlement, I do not make any changes, I just open and close it. Doing that extra step brings in my payment fee with the correct amount and GL account. Is there a way to avoid that extra step?
2. If I manually select my payment fee from the customer payment journal lines, it is not bringing in the GL account that I preset on my payment fee setup.
Can anyone offer help on either scenario? Could I be missing a setup or is this a bug?
Thank you for any help!
KJ