Hello,
We have a customer who rejects invoices that are missing their PO number, but they only issue the PO number once the sales order is complete. This means, once or twice a month, we accidently fail to go back and add their PO number to the sales order header prior to invoicing it. Once it's invoiced, even if we add their PO number to the sales order and reprint the invoice, the PO number isn't on the reprint. Does anyone know of a way to add their PO number to the invoice after it has been generated from the sales order?
The field is PurchOrderFormNum from the sales order header.
Our workaround right now is to export the invoice reprint to Excel or Word and manually add the PO number, but that's cumbersome (we have a custom invoice form that doesn't layout properly in Word or Excel and requires lots of manual adjustments to look close to correct). It seems like making corrections to the invoice should be something that ought to be possible through the Collections piece, but I can't find anything.
Thanks,
Steve