We have a customer still using AX4 and they have a problem with their stock close. They provided a backup and that is set up fine, but when I go to cancel the existing stock closure to re-run it here, the client crashes. These are the details I find in event viewer:
Faulting application name: Ax32.exe, version: 4.0.2503.1610, time stamp: 0x4dfa760f
Faulting module name: Ax32.exe, version: 4.0.2503.1610, time stamp: 0x4dfa760f
Exception code: 0xc0000005
Fault offset: 0x005264ba
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15
This happens every time I try to cancel a stock close or run a new one. I have tried deleting .auc files, and the .ali's from the app directory. Anyone got ideas what else I can check?