Hi
I am looking for a functionality to help me update an order in the easiest way, the scenario is as follows:
- Several order accounts setup with the same invoice account
- Order/item is delivered (and invoiced) to an order account.
- Customer returns this item to another shop (order account, but same invoice account)
- Item will not be returned to the my company, but I need to have the item registered to the correct order account.
Is there an easy way to do this or do I have to return the original order line and then invoice a new order line to the new order account (invoice account is the same in both cases) ?
Thanks :-)