Hi,
I have hit a snag in Business Process vs System Functionality and am wondering if anyone else has had this issue with their company. We are utilizing the AP Invoice Journal workflow, which works great except when the following situation occurs:
1. AP enters Invoices
2. Workflow Begins
3. Approver takes 1-2 months then finally approves
4. Upon attempting to post, date is now in a closed accounting period and cannot be posted
5. AP can change the invoice date, which starts the workflow process all over again
6. Go to step 3
We understand the fault in the business process of invoices not going through approval in a timely manner, but that is unlikely to change. Has anyone run into a situation like this? I would love to hear how it was handled.
Thanks,
John
