Hi. We have Dynamics AX2012 R2. We want to be able to create a credit note for a price adjustment only. The adjusted sales price must be recorded against the product for sales value by item reports, and against a customer for obvious reasons. There should not be any physical movement of inventory occurring as a result of this credit note. I've attempted return orders and create credit adjustment ... all which enable a posted sale sales line to be added to a credit note/sales order. But they all want to account for a physical movement of stock!! There appears to be some functionality that would work in the call centre modules which we don't have, but not in the standard AX sales & accounts receivable modules.
Can this be done in AX2012 R3. If so, how can it be done?
Cheers.