Hi All - Currently We have dynamics AX 2012 R3 CU8 implemented fore our company, we have issue in the system that it does not settle the customers open transactions if the prepayment transaction date is before its invoice date.
the current setup:
1. Automatic settlement is checked in account receivable parameter
2. settlement is checked for both customer profile (Gen and prepayment profile)
3. when we port the prepayment transaction, the document reference is the sales order number.
so what could be the issue since the invoice is settled if the payment is not prepayment (invoice date if before).
appreciate your help and Thanks;
Odai