As an Admin account on Lifecycle Services, I am trying to set up my colleagues as new organisational users (not project specific) so they can access the Microsoft Academy resource. It appears to let me 'Add user' and submit. However the new user is not then receiving the Microsoft invite email expected. the user just shows as 'Pending' and nothing happens.
There does not appear to be any Microsoft support on this as it asks for a support contract that we do not have for LCS specifically.
Can anyone point me in the right direction?
thanks