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delete a SO after cancelling packing slip

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Hi,

1. User wants to delete a SO that has cancelled packing slip with the status of open order, so it can go into voided SO history. 

The delete function on all SO page for this SO is greyed out, I can't delete it. The lines are still there. Any advice on what to do so I can delete it? 

2. In another situation, after the packing slip is cancelled, the lines are deleted. What to do in order to delete it?

In need of prompt reply, its urgent matter.

Thank you in advance.


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