In Service Management Module, when creating a Service Agreement the system is asking for a mandatory project ID.
Is there any provision to create a Service Agreement against a Customer and Not Against a Project.
As per one of my requirements, I need a Service Agreement against a customer, so as to map the Service Objects against that agreement. Since I need only one Service Object Relation against a Customer ( I don't want the Object Relation to change every time i create a new project), is there any way I can use the same Service Agreement against multiple projects.