We have run into an issue where the round-off on our interest calculation was not set and interest notes were created with amounts out to 4 decimal places. These interest notes were then applied to customer payment journals leaving behind open transactions showing 0.00. When looking in the database these transactions have fractional pennies out to 4 decimal places. We attempted to create a ledger journal and have these amounts written off into a penny difference account but it won't validate saying the transaction is already closed. Can anyone provide some insight into what we could possibly do to clear up these transactions?
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