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Error Retail Publishing Job AX "The TermSet 'Product Hierarchy' with ID doesn't have any terms. Make sure that AX channel was published."

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Dear all,

I am using AX 2012 R3 and Sharepoint Server 2013.

I ahve installed Retail Online Store. But, when Retail Publishing Job in Sharepoint is failed, so there is no product in http://myserver:40002/sites/RetailPublishingPortal

In event viewer, there is error like below.

System.AggregateException: One or more errors occurred. ---> System.ArgumentException: The TermSet 'Product Hierarchy' with ID '8ead503b-fb08-44cb-be0b-ab861c514617' doesn't have any terms. Make sure that AX channel was published.
at Microsoft.Dynamics.Retail.SharePoint.Connector.PublishingProcessor.BuildTermsMap(SPSite site, TaxonomyField categoryField)
at Microsoft.Dynamics.Retail.SharePoint.Connector.PublishingProcessor.ProcessListings(ProductList catalogList, SPWeb web, Int32 localeId, Int32 pageSize, String giftCardItemId)
at Microsoft.Dynamics.Retail.SharePoint.Connector.PublishingProcessor.<>c__DisplayClass2.<ProcessCatalog>b__0(ProductList list)
at System.Threading.Tasks.Parallel.<>c__DisplayClassf`1.<ForWorker>b__c()
at System.Threading.Tasks.Task.InnerInvokeWithArg(Task childTask)
at System.Threading.Tasks.Task.<>c__DisplayClass11.<ExecuteSelfReplicating>b__10(Object param0)
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at System.Threading.Tasks.Task.Wait()
at System.Threading.Tasks.Parallel.ForWorker[TLocal](Int32 fromInclusive, Int32 toExclusive, ParallelOptions parallelOptions, Action`1 body, Action`2 bodyWithState, Func`4 bodyWithLocal, Func`1 localInit, Action`1 localFinally)
at System.Threading.Tasks.Parallel.ForEachWorker[TSource,TLocal](IEnumerable`1 source, ParallelOptions parallelOptions, Action`1 body, Action`2 bodyWithState, Action`3 bodyWithStateAndIndex, Func`4 bodyWithStateAndLocal, Func`5 bodyWithEverything, Func`1 localInit, Action`1 localFinally)
at System.Threading.Tasks.Parallel.ForEach[TSource](IEnumerable`1 source, Action`1 body)
at Microsoft.Dynamics.Retail.SharePoint.Connector.PublishingProcessor.ProcessCatalog(IEnumerable`1 lists, IEnumerable`1 attributeSpace, Int32 pageSize)
---> (Inner Exception #0) System.ArgumentException: The TermSet 'Product Hierarchy' with ID '8ead503b-fb08-44cb-be0b-ab861c514617' doesn't have any terms. Make sure that AX channel was published.
at Microsoft.Dynamics.Retail.SharePoint.Connector.PublishingProcessor.BuildTermsMap(SPSite site, TaxonomyField categoryField)
at Microsoft.Dynamics.Retail.SharePoint.Connector.PublishingProcessor.ProcessListings(ProductList catalogList, SPWeb web, Int32 localeId, Int32 pageSize, String giftCardItemId)
at Microsoft.Dynamics.Retail.SharePoint.Connector.PublishingProcessor.<>c__DisplayClass2.<ProcessCatalog>b__0(ProductList list)
at System.Threading.Tasks.Parallel.<>c__DisplayClassf`1.<ForWorker>b__c()
at System.Threading.Tasks.Task.InnerInvokeWithArg(Task childTask)
at System.Threading.Tasks.Task.<>c__DisplayClass11.<ExecuteSelfReplicating>b__10(Object param0)<---

How to solve this issue? I have tried to full sync 9999 ContosoStore, but the error is still appeared.

Please help. Thank you.


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