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The price cannot be calculated for the item. Please manually enter the correct price. Retail POS

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Hi Dyanamics,

I'm working on AX 2012 R3 CU10 and facing this issue for quite sometime but still can't find the answer yet.

One of the store cannot correctly show the price of every item. After adding line item it says

"The price cannot be calculated for the item. Please manually enter the correct price."

 

I looked in event viewer and the error logs is the same as the error showed in POS.

I try both solutions on

https://community.dynamics.com/ax/b/axsupport/archive/2015/04/21/dynamics-ax-r3-demo-image-quot-the-price-cannot-be-calculated-for-the-item-please-manually-enter-the-correct-price-quot-error-in-epos

and

https://blogs.msdn.microsoft.com/axsupport/2015/08/13/dynamics-ax-r3-cu9-demo-image-a-different-the-price-cannot-be-calculated-for-the-item-error-in-epos/

but neither of them can solve my error.

 

My POS.config is the same as other terminals because I just copy the working one and change only Store ID and Terminal ID

I think I may misconfigured something in AX because other terminals on other store can work perfectly.

I tried to use the same register on another computer but it yields the same error also create new register on the same store but an error is still occured.

Please guide me where I should look into.

Thanks in advance,

PS


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