Hi,
I'm having issues sending e-mails from AX using email template. The template's text is embedded in the body section of the outlook message. If the template contains japanese characters, all characters gets replaced with the ? symbol.
This only happens if the e-mail is sent directly using the standard SysOutgoingEmailTable-form functionality (Administration -> Periodic -> E-mail processing -> E-mail sending Status). When I view the e-mail message in the queue inside AX, it shows these japanese characters.
If the user is presented with the Outlook-Message before it gets sent (customized functionality), everything works as expected.
I'm using AX 4.0 SP2.
When I use the e-mail-editor in AX, the Japanese characters displays without problem on the "Normal" tab, when I enter the form for the first time. If I switch to the HTML-tab and back again, all japanese characters are replaced with ?-symbols).
Any suggestions would be greatly appreciated.